Question 1

No after hour call-out fee

Accepted Answer

Benefit from our No After-Hour Call-Out Fee policy! Whether it's late at night or over the weekend, you’ll receive prompt, professional service without extra charges—saving you money while ensuring peace of mind around the clock.

Question 2

24/7 Phone Support*

Accepted Answer

Call us anytime, day or night. Our dedicated support team is ready around the clock to provide guidance, coordinate help, and answer your questions. Emergencies don’t wait, and neither do we.

Question 3

Priority Service

Accepted Answer

You matter most. With our Priority Service, you skip the wait and get immediate, expert attention. Quick action, trusted results, and care tailored to your situation—every time.

Question 4

Free Onsite Representation in Emergencies*

Accepted Answer

We act fast on your behalf in emergencies—whether it’s property damage, disputes, or urgent trade work. You’re never left alone. Our team steps in immediately to coordinate the right help and protect your interests at every step. We stand with you!

Question 5

We Make Sure, You Get The Best Care

Accepted Answer

We ensure tradies prioritize your needs, delivering exceptional, client-focused service through careful oversight, rigorous standards, and ongoing support for your complete satisfaction.

Question 6

Full Access to Emergency Resources

Accepted Answer

When disaster hits, we connect you instantly to trusted trades. Our full-access emergency service means help is on the way—no delays, no hassle, just expert hands when it counts most.

Question 7

Free Third Party Representative*

Accepted Answer

We act on your behalf—free of charge. Our third-party representative helps communicate with insurers, landlords, or service providers to make sure your needs are clearly understood and properly handled.

Quick Responce

0800 326 723

24 Hour Support

Benefits

Plus

Our main objective:

We help tenants navigate emergencies, disputes, and everyday rental challenges, offering practical help and affordable services. Together, we’re building a stronger community with real influence and shared benefits.

Account Holder Benefits